Frequently asked questions.
Simple answers before your Brazilian, body-waxing or electrolysis appointment.
Should I choose waxing or sugaring?
You do not need to decide in advance. Sugaring generally needs at least around 5 mm of hair growth, while professional Lycon and CaronLab waxes can remove hair from around 2 mm. Adina will assess your skin, hair length, density and condition and choose the method most likely to give the best result.
How much hair growth do I need?
For sugaring, aim for at least around 5 mm of growth. Professional waxing can remove hair from around 2 mm. If you are unsure, do not trim or shave before your appointment; leave the hair for Adina to assess.
How do online bookings work?
Use the BOOK NOW button to view current availability. If you cannot see a suitable time, you can join the waitlist.
Can I request an after-hours waxing appointment?
Yes. Women’s after-hours waxing is available by request on weekdays from 6:00pm–8:00pm and Sunday from 10:00am–8:00pm. A 30% after-hours fee applies and requests are made through the booking page. Choose the women’s after-hours option and your preferred date/time. A deposit is required to secure an accepted appointment. 48 hours’ notice is required; cancellations or rescheduling within 48 hours and no-shows incur a 50% fee. Read how after-hours requests work.
What is the cancellation policy?
We respectfully request at least 48 hours’ notice if you need to cancel or reschedule. Cancellations or rescheduling within 48 hours incur a 50% fee. The same 50% fee applies to no-shows. We allow a 10-minute grace period for late arrivals; if you are delayed, please contact us. Any outstanding cancellation or no-show fee must be paid before future bookings are made. Read the full policy.
Can I book while pregnant?
Yes, when waxing remains suitable and comfortable for you. Positioning and pace are adjusted as needed. Read the pregnancy information page for more detail.
Is the studio private?
Yes. Smooth by Adina Skin is a private Milford studio. Appointment times are arranged with discretion, professional boundaries and suitable space between clients.
Can someone come with me?
Please attend alone and do not bring children or pets. Certified disability assist dogs are welcome.
Where can I see current prices?
See our Services & Prices page for current treatment prices.
Still unsure?
Book online or email Adina if you are unsure which service to choose.