Smooth by Adina Skin · Milford

Frequently Asked Questions

Answers to common questions about services at Smooth by Adina Skin.

Should I choose waxing or sugaring?

You do not need to decide beforehand. Sugaring generally needs around 5 mm of hair, while LYCON and CaronLab professional waxes may remove hair from around 2 mm. The method is chosen after assessing skin and hair.

How much hair growth do I need?

Aim for at least 5 mm for sugaring. If you are unsure, do not trim immediately beforehand; the growth can be assessed in the studio.

How do bookings work?

The current homepage provides a contact form for enquiries. Describe the service you are interested in, and Adina can advise on the appropriate appointment pathway.

What is the cancellation policy?

Please provide at least 24 hours’ notice to cancel or reschedule. Most clients do not need a deposit. After one late cancellation or no-show, a 50% deposit is required for future appointments. Deposits are non-refundable, but with at least 24 hours’ notice they can be credited towards a future appointment. If the studio cancels or cannot provide the service, your deposit will be refunded. Late cancellations and no-shows may forfeit the deposit; a no-show fee is 50% of the appointment value, including any deposit already paid. Appointments requiring a deposit are cancelled if payment is not received within 2 hours. Please text 027 504 1547 for emergencies. Read the full policy for details.

Can I book while pregnant?

Yes, provided treatment is suitable and comfortable. Positioning and pace can be adjusted during pregnancy. Read the Pregnancy page for more information.

Is the studio private?

Yes. Smooth by Adina Skin is a private studio in Milford, North Shore Auckland, with professional boundaries and discreet appointment arrangements.

Can someone come with me?

Please attend alone. Children and pets are not accommodated; certified disability assistance dogs are welcome.

Where can I see current prices?

Choose Services in the MORE menu to return to the full, up-to-date price list on the homepage.